Your Exclusive Membership Bulletin

April 20th, 2023

igy trident

at the helm
Welcome to our first IGY Trident Bulletin. As an exclusive member of this incredible club of smart owners and captains, we will keep you up to date with new ideas, important news, unique experiences and special events offered exclusively to you, your friends and family, and some for your crew too. We will make sure you know what is happening and what’s on offer across our global network, so you make the most of this incomparable unrivalled membership programme.

IGY Trident is going to make your life easier, make yacht ownership more enjoyable and deliver incredible value to your crew. Thank you for being part of this paradigm shift in superyacht ownership…Welcome Aboard.

MIAMI GRAND PRIX WEEKEND

MAY 5-7, 2023
Visit the Miami F1 Grand Prix in style with an exclusive package at the Yacht Haven Grande Miami.
ELITE CUSTOM PACKAGES INCLUDE:
  • Premium dockage at Yacht Haven Grande Miami — the center of the yachting action.
  • Private helicopter charter services from the Marina directly to the F1 Circuit.
  • VIP tickets to the F1 Turn 5 Suite.
  • Private VIP transportation on demand.

HEADING TO THE MED THIS SUMMER?

Sète is the perfect preseason destination. Let us customize your perfect stay from in the water repairs, annual surveys with Flag States, provisioning, crew relaxing in the beautiful seaside town, and even importing your vessel for commercial activities right from the dock.
Forbes Travel Guide Training
Exclusively for Trident Members, Forbes Travel Guide, the global leader in 5-star hospitality service standards has created a training curriculum for the yachting community certifying both crew member and the yacht. The training focuses on providing guests with the highest in luxury hospitality. Topics to be discussed include luxury hospitality standards, team building, conflict resolution, personalized service, and creating positive experiences for guests.

A senior officer of a 62-meter yacht recently completed FTG’s training and commented “Hospitality is so crucial to our work, it was nice to get insight from a source that is so professional and experienced...very valuable training!”

the next class, May 4th. Space is limited.

Meet Whitney Diedericks

your IGY Trident Manager

As the IGY Trident Manager, Whitney Diedericks advances all aspects of the program and is the central contact point to ensure members get the most out of their membership benefits. Let her help you take advantage of all your IGY Trident benefits — not only substantial cost savings but support for captain, crew, owners and guests.
Contact IGY Trident Manager for exclusive membership berthing offers at the following marinas
St. Maarten: Yacht Club Isle de Sol and Simpson Bay Marina

Miami, FL: Yacht Haven Grande Miami

South of France: IGY Sète Marina

Inquire Today

Where luxury

meets certainty.

    trident collective general conditions:

    Non-members are NOT assured of berth space. Transient reservations during high season are not available more than 10 days out and non-members may not be assured of space for the entire desired duration of stay.
    Two IGY Trident Member Yachts Earn First Ever Luxury Service Training Designation

    We are pleased to announce that M/Y Katharine is one of the first superyachts worldwide to earn Forbes Travel Guide Service Trained Crew designations. Forbes Travel Guide (“FTG”) is the global authority on luxury hospitality and the world-renowned expert in genuine Five-Star service.

    IGY Marinas has partnered with FTG to deliver proprietary superyacht crew service training as an exclusive benefit of IGY Trident Collective membership. The best-in-class professional development curriculum is customized for superyacht crews based on the principles of exceptional service that FTG’s highly experienced trainers teach at luxury hotels globally.

    The one-day, in-person program presents key lessons of exceptional service through experiential learning, engaging exercises and hands-on activities. Crews leave with sharpened hospitality skills and actionable takeaways to implement onboard immediately. This interactive training helps develop high-performing teams capable of creating unrivaled luxury service experiences for the most discerning guests and owners.

    The crews that attended the luxury service training in April participated in sessions that focused on elements of luxury, anticipatory service and handling difficult guests. Through role play, team-building exercises and open discussion, crew from all departments collaborated and were inspired to new levels of service excellence. In feedback following the training, crew members shared, “We feel more motivated to go the extra mile for our next charter,” and that they found the training “very helpful, fun and interactive!”

    Crew service training by Forbes Travel Guide is included in the suite of services available to IGY Trident Collective members. Contact your Trident Manager at TridentManager@IGYTrident.com to schedule your crew for the next training taking place on May 4 in Palm Beach, Florida.
    Meet Whitney Diedericks

    your IGY Trident Manager

    Whitney was born in Boston, Massachusetts and went to school at the University of New Hampshire graduating with a Bachelor of Arts in Psychology with a minor in Business Administration. After graduation, she moved to San Francisco where she began a career in Advertising Sales and exploring the west coast for 5 years.

    Whitney has been in the yachting industry for 20 years, first as a yacht broker’s assistant and further into Yacht Management where she worked in compliance and later as the Head of Client Relations. In the early days she travelled to Newport, RI for the summers, St. Maarten in the winters, and Fort Lauderdale in the off season.

    When Whitney is not focusing on work, her life is very active with her family of 3 boys and her husband who is an ex-Yacht Captain. If they aren’t on a youth sports fields, they are boating in the summers, and skiing in the Rockies in the winter.

    As the IGY Trident Manager, Whitney advances all aspects of the program and is the central contact point to ensure members get the most out of their membership benefits.

    Let her help you take advantage of all your IGY Trident benefits - not only substantial cost savings but support for captain, crew, owners, and guests.
    Reach out to her with any of your Trident requests.